Candidates must be enrolled at UK full-time for the Fall 2026 semester. Candidates must remain enrolled full-time in good academic standing for the duration of their employment with ITS.

Coursework or other experience relating to computer science, engineering, mass communications and/or customer service

Experience with some of the following operating systems; Windows, MacOS, iOS, iPadOS, and Android

none

Ability to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day

We are currently hiring for the Fall 2026 semester; Days, Evenings, Nights. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week.

Student Technology Specialists assists with accessing Eduroam, downloading and
installing software, supporting overall student success Initiatives, troubleshooting
technical issues students have while on campus, recording interactions in ServiceNow
ticketing system and general computer support and maintenance.Students will provide
both in person and remote support.

Please include your availability for the Fall semester in your Cover Letter

Excellent verbal communication skills required
Must have proficient or advanced computer and keyboarding skills
Ability to work alone, as well as with a team is essential
Must be independent and dependable
Strong interpersonal skills required
Ability to effectively explain technical concepts into non-technical language

Must be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.