Description

ABOUT US:

Join the largest U.S. Cobrand credit card business, where we redefine the future of card, payment, and lifestyle customer experiences through strategic partnerships with some of the world's most renowned companies. Our portfolio includes industry leaders across airlines, hotels, and e-commerce, such as United Airlines, Marriott International, Southwest Airlines, Amazon, DoorDash, and many others.

Job Summary

As a Senior Associate in Co-Brand Product Strategy, you drive day-to-day execution for priority strategic programs while helping shape the longer-term product roadmap. You will connect teams across product, design, technology, and external partners to keep work moving, risks visible, and decisions timely. You will also own leadership-ready reporting that converts product and partner performance into clear customer and business insights.

Job Responsibilities

• Own execution for one or more strategic programs, including roadmap discipline, milestone tracking, and dependency management
• Drive prioritization discussions by translating business goals into sequenced initiatives and clear trade-offs
• Establish and run operating cadence across cross-functional teams, ensuring decisions, actions, and follow-ups are documented and closed
• Own key performance indicator reporting across product and partner performance, synthesizing results into insights and implications for leaders
• Develop leadership communications, including executive narratives, readouts, and decision memos to drive alignment and support prioritization discussions
• Partner with product, design, data, and technology teams on target-state discovery to inform future requirements and roadmaps
• Build reusable program assets, including stakeholder maps, cadence templates, milestone plans, and key performance indicator frameworks, to scale best practices across programs
• Surface delivery risks early and propose mitigations that protect timelines, experience quality, and business outcomes
• Coordinate with partner teams to ensure shared objectives, timelines, and measurement are aligned and actively managed

Required Qualifications, Capabilities, and Skills

• 3+ years of relevant experience in strategy, management consulting, corporate strategy, product strategy, product operations, or strategic program management
• Demonstrated ability to drive cross-functional execution in complex, fast-moving environments
• Strong analytical and problem-solving skills, including comfort translating between business outcomes and product requirements
• Proven ability to create leadership-ready written materials and narratives that enable decision-making
• Experience owning performance reporting and insight synthesis across multiple stakeholders; comfort partnering with analytics teams rather than building dashboards directly
• Strong stakeholder management skills, including the ability to connect the dots across teams and align competing priorities
• Bachelor's degree required

Preferred Qualifications, Capabilities, and Skills

• Familiarity with the co-brand credit card and payments landscape, including competitive dynamics and emerging trends
• Customer-first orientation, with demonstrated ability to translate customer needs into experience and product improvements
• Experience influencing stakeholders to adopt new processes, tools, or ways of working across teams
• Experience supporting digital product delivery with a focus on user experience quality and on-time outcomes

Additional Information

• Applicants must be authorized to work for any employer in the United States. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time
• Final job grade level and corporate title will be determined at time of offer and may differ from this posting

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.\n