Description

\u003cp\u003eFor more than 20 years, \u003cstrong\u003eAEG \u003c/strong\u003ehas played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u003c/p\u003e\n\u003cp\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u003c/p\u003e\n\u003cp\u003eIf you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eCrypto.com Arena\u003c/strong\u003e is where the world comes to play, perform, and come together. As one of the most iconic venues in sports and live entertainment, we host unforgettable moments, from championship games and global tours to once in a lifetime events that define the culture of Los Angeles.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eOwned and operated by AEG, our team brings live experiences to life with creativity, precision, and pride. Every role plays a part in creating nights fans remember, powered by people who care about the details and the impact of getting it right.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eIf you want your work to show up in real moments, in a venue where history is made every night, there's a place for you here. Because it happens here.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cspan style="text-decoration: underline;"\u003e\u003cstrong\u003eJob Summary:\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003eThe Security Department's team is responsible for the safety and security of Crypto.com Arena's guests, team members, and assets at all times. A Full-Time Officer II must be able to take on additional shift responsibilities and duties when the supervisor is not present. This is a full-time, non-union, hourly employee.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cu\u003eEssential Functions:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eNon-Event Security Officer\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eEnsure enforcement and compliance of the venue's Event Policies at all times including oversight of visitor management, credential enforcement and Security entry screening processes.\u003c/li\u003e\n\u003cli\u003eAssist with directional and informational inquiries.\u003c/li\u003e\n\u003cli\u003eTake direction from Supervisors and provide direction to PT Officer 1's and 2's during Emergency Response and assist guests by providing direction and feedback.\u003c/li\u003e\n\u003cli\u003eConduct patrols of the building on a regular basis\u003c/li\u003e\n\u003cli\u003eUtilize radios for communicating incidents.\u003c/li\u003e\n\u003cli\u003eRespond to all security and safety related issues in a timely manner.\u003c/li\u003e\n\u003cli\u003eRespond to incidents and compile information for Supervisors.\u003c/li\u003e\n\u003cli\u003ePerform a variety of duties, often changing from one task to another of a different nature, without the loss of efficiency or composure.\u003c/li\u003e\n\u003cli\u003eUse excellent customer service skills when interacting with guests, clients, and staff.\u003c/li\u003e\n\u003cli\u003eComplete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors.\u003c/li\u003e\n\u003cli\u003eComply with all legal and ethical instructions given by Security Managers and Supervisors.\u003c/li\u003e\n\u003cli\u003eAbility to memorize, recollect and quickly relay relevant information when requested.\u003c/li\u003e\n\u003cli\u003eAbility to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances.\u003c/li\u003e\n\u003cli\u003eAbility to maintain guest, team member, and company confidentiality.\u003c/li\u003e\n\u003cli\u003eHave full knowledge of 24/7 Security Operations to include but not limited to: Ramp Procedures, Administrative Office Procedures, Command Center Procedures, Non-Event access control etc.\u003c/li\u003e\n\u003cli\u003eUnderstand and operate Crypto.com Arena's security systems (Genetec, 24/7 Incident Command, Fire Alarm System, AVTEC Dispatch, C-Cure Access Control, Visitor Management, Ramp Bollards and Access Gate, X-Ray Machine etc.).\u003c/li\u003e\n\u003cli\u003eBe able to be utilized as an experienced resource in a sensitive and/or high profile area/post during any event as needed.\u003c/li\u003e\n\u003cli\u003eWork closely with the Senior Supervisor to accomplish shift's daily tasks in a timely manner.\u003c/li\u003e\n\u003cli\u003eFill-in for Senior Supervisor Open shifts as needed.\u003c/li\u003e\n\u003cli\u003eOther duties as assigned.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eStaff Training\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAssist with Department hiring during the new hire orientation training by being a Coach.\u003c/li\u003e\n\u003cli\u003eAssist with training of new Security Officers during On The Job by being a Coach.\u003c/li\u003e\n\u003cli\u003eAssist with training of new FT Security Officers during On The Job by being a Coach.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIntradepartmental Needs\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003ePromote ENCORE|LA by becoming an ENCORE|LA advocate for its core principles and values.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eInterdepartmental Communications\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete all required trainings assigned via Human Resources in a timely manner.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eTime Management\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete Rest/Meal breaks in accordance with California Labor Laws.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cu\u003eRequired Qualifications:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eA minimum education level of: High School Diploma or it's equivalency.\u003c/li\u003e\n\u003cli\u003eA minimum of 1-2 years of related work experience\u003c/li\u003e\n\u003cli\u003eCandidate must be able to work any shift as needed at Crypto.com Arena.\u003c/li\u003e\n\u003cli\u003eCurrently a Full-Time Officer in good standing, having served at least 1 year with the Department.\u003c/li\u003e\n\u003cli\u003eStrong interpersonal and communication skills required. Ability to read, write and speak in English.\u003c/li\u003e\n\u003cli\u003eBasic computer skills, including Microsoft Office applications (Outlook, Word, and Excel) required.\u003c/li\u003e\n\u003cli\u003eAbility to multi-task and perform under pressure.\u003c/li\u003e\n\u003cli\u003eAbility to establish and maintain working relationships with staff, guests, visitors, clients, and vendors.\u003c/li\u003e\n\u003cli\u003eAn understanding of the rules of law and penal codes.\u003c/li\u003e\n\u003cli\u003eMust have strong teamwork etiquette.\u003c/li\u003e\n\u003cli\u003eMust be able to rapidly adapt to changes in assignment.\u003c/li\u003e\n\u003cli\u003eMust maintain a high standard of appearance and grooming.\u003c/li\u003e\n\u003cli\u003eAbility to maintain guest, team member, and company confidentiality.\u003c/li\u003e\n\u003cli\u003eTasks are performed with moderate supervision.\u003c/li\u003e\n\u003cli\u003eAbility to lift, carry, push and pull up to fifty (50) pounds.\u003c/li\u003e\n\u003cli\u003eMust be able to walk/stand and climb stairs for more than four (4) hours.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cu\u003ePreferred Qualifications:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eCPR / AED / First Aid training\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cu\u003eWork Conditions:\u003c/u\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eTasks are performed with moderate supervision.\u003c/li\u003e\n\u003cli\u003eWalking and standing occurs 90% of the time.\u003c/li\u003e\n\u003cli\u003eSpeaking, walking, running, lifting, listening and visual observations occur continuously.\u003c/li\u003e\n\u003cli\u003eSome tasks may require team members to come in contact with hazardous chemicals.\u003c/li\u003e\n\u003cli\u003eTeam members should use precautions and follow safety guidelines.\u003c/li\u003e\n\u003cli\u003eEmployee must maintain a neat, well-groomed and professional appearance that conveys professionalism at all times, whether in the office or out of the office.\u003c/li\u003e\n\u003cli\u003eEmployee must represent Crypto.com Arena and the Security Department in an exemplary manner.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePay Scale: \u003c/strong\u003e$25.03\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus:\u0026nbsp;\u003c/strong\u003e\u003cem\u003eThis position is not eligible for a bonus under the current bonus plan requirements.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits:\u003c/strong\u003e\u003cem\u003e\u003cstrong\u003e Full-time: \u003c/strong\u003eWe offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003e\u003cem\u003e\u003cstrong\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/strong\u003e\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmployer does not offer work visa sponsorship for this position.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eThis Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)\u003c/p\u003e