Description

Overview

Eastpointe Country Club is seeking a highly motivated, service-driven Head Golf Professional to join our leadership team. This position plays a key role in delivering an exceptional golf experience to our membership while supporting the Director of Golf in all aspects of daily operations, programming, and staff development.

The ideal candidate is an engaged leader with strong interpersonal skills, a passion for member service, and a proven ability to manage golf operations in a private club environment.

Experience Required

• Class A PGA Professional in good standing (required)
• Minimum 3 years of experience in a leadership role at a private club or high-end golf facility
• Strong knowledge of golf operations, tournament administration, and merchandising
• Excellent interpersonal, communication, and organizational skills
• Demonstrated leadership ability with a focus on team development
• Passion for hospitality and delivering exceptional member experiences
• Proficiency in golf management software (Golf Genius, Jonas and ForeTees)

Essential Responsibilities

Member Experience & Engagement

• Foster a welcoming, professional, and service-oriented environment for all members and guests
• Build strong relationships with membership through daily interaction and visibility
• Address member concerns and feedback promptly and effectively
• Promote and uphold the club's culture and standards of excellence

Golf Operations

• Oversee daily golf operations including tee sheet management, pace of play, and on-course experience
• Coordinate closely with the Director of Golf to ensure consistent execution of policies and procedures
• Assist in developing and implementing operational strategies to enhance efficiency and service levels
• Maintain high standards in golf shop presentation, merchandising, and cleanliness

Tournaments & Events

• Plan, organize, and execute a full calendar of golf events, including member tournaments, leagues, and special events
• Collaborate with the Director of Golf on major club events such as championships and invitationals
• Ensure all events are professionally run with attention to detail and member satisfaction

Staff Leadership & Development

• Supervise, train, and mentor assistant professionals and outside operations staff
• Assist in hiring, scheduling, and performance management
• Lead by example in professionalism, work ethic, and member service
• Foster a positive, team-oriented work environment

Instruction & Player Development

• Provide high-quality golf instruction to members of all skill levels
• Support and grow player development programs, including junior golf, clinics, and group instruction
• Encourage participation and engagement in instructional programs

Merchandising & Retail Operations

• Assist with buying, inventory control, and merchandising strategy in coordination with the Director of Golf
• Monitor sales performance and recommend adjustments to maximize revenue
• Ensure exceptional retail service standards are maintained

Communication

• Assist in creating and distributing golf-related communications to membership
• Keep members informed about events, programs, and club initiatives
• Maintain clear and consistent communication with all departments