Description

Overview

Position Concept: As a member of the Golf Management Team, the Head Golf Professional will oversee the total golf operation and services offered including the golf shop, golf range, golf services areas and golf car operation. The position will promote an exceptional "golf experience", and provide excellent services and programs for all patrons. 

 

Why Work at This Facility: Monroe Golf & Country Club is a semi-private club with an 18 hole Donald Ross designed golf course with a driving range, practice putting/chipping greens and practice bunkers. The club was private for 96 years and is working towards going back to a private facility. This is a hands-on job where the head golf professional will perform and oversee all aspects of the golf operation. This is a great opportunity for a PGA Member/Associate to utilize and enhance their knowledge and experience, while fulfilling a strong sense of purpose. The former Director of Golf is semi-retiring and will be on hand for regular consultation, systems training, and general guidance, as needed. 

Experience Required

IDEAL CANDIDATE

• The ideal candidate will be a positive and energetic individual who demonstrates exceptional character, leadership, interpersonal skills, and sets a service first culture.  He/she will be an outstanding communicator, an accomplished leader and mentor.
• The Head Golf Professional should have worked in a family-oriented, traditional golf club setting which has activities for all generations. He/she must be able to appreciate the needs of different genders, personalities, abilities, and ages. Experience managing, mentoring, and advancing staff are helpful traits for the successful candidate. He/she will encourage an atmosphere of inclusiveness at the Club by providing equal attention to juniors and beginners as well as those with low handicaps. Participation in PGA/LPGA activities is a plus. 
• The ideal candidate must also demonstrate his/her experience of running significant components of an effective golf operation either as a Head Golf Professional or as a lead Assistant Golf Professional at an upper end club. While individuals with varying degrees of experience will be considered, the successful candidate must be able to clearly articulate past roles in cultivating and maintaining an outstanding golf experience, with a member and team focused environment.
• Class-A PGA membership is preferred. 
• Part coach and part ambassador, the prospective Head Golf Professional must demonstrate his/her potential to drive continuous improvement to the Club's golf programming.
• Experience in a nationally recognized, private golf club environment preferred
• Ability and willingness to skillfully address potentially controversial member issues
• Strong communication/interpersonal skills and a high level of emotional intelligence
• PGA Membership/Associate in good standing is mandatory

Essential Responsibilities

Specific Responsibilities - include but are not limited to 

• The successful candidate will be an excellent ambassador for the club in leading the entire golf operation and set an unparalleled standard of customer service.
• Strong character and leadership skills, an excellent communicator, and a keen eye for attention to detail are some of the key traits necessary for success in this role.
• Recruit, mentor, and support a strong team of employees and golf professionals. Encourage them to pursue professional development as appropriate. 
• Help manage a full calendar of tournaments, social golf events and outings.  The club currently hosts 6-8 outside outings annually. 
• Maintain a top - quality inventory of Golf Shop merchandise and equipment. Stay current with major manufacturers' equipment/accessory trends, club fitting, and in-shop merchandising practices that maximize profits consistent with an understanding of member needs and tastes. 
• Ensure billing, accounting, and control practices meet Club standards. 
• Stay current with actual and trending USGA rules. Officiate at various in-house tournaments/matches when possible. 
• Interact well with the other club department heads to maintain an environment of excellence throughout the club.
• This individual will be a visible and accessible professional who takes a "hands on" approach to creating and overseeing the daily member experience.. 
• Select, supervise, train, and evaluate golf shop and outside golf operations personnel. 
• Interpret and enforce the club's golf rules and regulations without prejudice and ensure that the Golf Shop staff is familiar with the rules and policies of the club and enforces them appropriately. 
• Provide for the most efficient use of tee times and assure all tee times are properly scheduled. 
• Coordinate and ensure all written correspondence, reporting, newsletters, and communications for the golf operation
• Meet, greet, and welcome prospective customers/patrons
• Enforce all rules and regulations governing golf course usage 
• Develop and oversee an innovative tournament schedule and golf activities program that services all customer segments
• Maintain a close working relationship with the Golf Course Superintendent and other department heads