Description

Overview

The Head Golf Professional is responsible for supporting the Director of Golf in the overall management of the golf operation. This includes tournament programming, staff scheduling, golf shop merchandise concession, and outing coordination. This role supports the Director of Golf in the daily operation of the facility and assumes full operational responsibility in their absence. The Head Golf Professional is committed to delivering exceptional service and ensuring the highest level of satisfaction for all members and guests. This position is designed to further develop leadership, operational, and teaching skills, serving as a pathway to future golf operation leadership roles.

Experience Required

• Active PGA of America membership in good standing (PGA Member or Associate)
• 3-5 years of experience at a private club or high-end daily fee facility
• Strong knowledge of golf operations, tournament management, and the rules of golf
• Evidence of leadership and supervisory experience
• Excellent organizational, planning, and prioritization skills
• Self-motivated with a strong focus on service and member satisfaction
• Effective written and verbal communication skills
• Proficiency in computer applications including ForeTees, Golf Genius, Jonas, and Microsoft Office
• Familiarity with customer relationship management strategies and player development programs
• Commitment to maintaining a professional image within the club and community
• Dedication to ongoing professional development, including industry trends and teaching advancements
• Maintain a credible golf game and stay current with instructional practices

Essential Responsibilities

• Develop and manage an engaging tournament program that serves all member segments and maintains a high level of participation and enthusiasm
• Plan and execute weekly tournaments, including promotion, course setup, scoring, prize distribution, billing, and follow-up
• Oversee opening and closing procedures, updating processes as needed to improve efficiency
• Manage golf shop payroll, staff scheduling, and daily assignments for Assistant Professionals and Outside Service staff
• Communicate regularly with members through email, newsletters, club platforms, and the club website to promote events and updates
• Attend club meetings as requested by the Director of Golf (i.e., Golf, Greens, Communications Committees)
• Collaborate with the Director of Golf to support and execute the Golf Committee's vision and goals
• Provide individual instruction and group clinics for players of all skill levels
• Maintain strong working relationships with all club departments
• Manage tee sheet operations, including reservations, check-in, fee collection, and pace of play
• Ensure proper storage, cleanliness, and maintenance of golf equipment and merchandise
• Accurately track and verify all player charges, including greens fees, carts, and club services
• Support player development programs, including Men's, Women's, and Junior initiatives
• Provide club repair and fitting services to members and guests
• Administer and maintain the USGA Handicap System and related compliance programs
• Oversee operations of the practice facility, outside services, and associated staff
• Respond promptly and professionally to members needs to ensure a consistently high level of satisfaction
• Build strong relationships with members to enhance their overall club experience
• Plan and execute golf outings, including staffing, logistics, and event coordination
• Coordinate golf activities with other departments as needed
• Participate in golf activities with members and guests
• Maintain and enhance teaching and coaching skills to support player development
• Ensure staff understanding and proper application of the rules of golf
• Oversee the golf cart fleet, including maintenance and recordkeeping

Retail Management

• Oversee Golf Shop merchandise concession, ensuring alignment with the club's mission and operational goals
• Collaborate with the Director of Golf on purchasing strategies and product selection
• Manage inventory levels within budget guidelines
• Maintain accurate inventory control procedures, including ordering, receiving, pricing, and displaying of merchandise
• Utilize POS systems to safeguard inventory and financial transactions
• Ensure accurate recordkeeping of retail policies and procedures
• Maintain a clean, organized, and visually appealing Golf Shop
• Conduct regular inventory counts and manage special orders

Administrative

• Recruit, train, supervise, and motivate Assistant Golf Professionals, Golf Shop Staff, and Outside Service team members
• Maintain accurate payroll records and staff scheduling
• Mentor Assistant Professionals to support both individual growth and operational success
• Develop, update, and enforce Golf Shop policies, procedures, and job descriptions
• Ensure all staff are educated in club policies, golf rules, and event schedules
• Maintain safety standards to protect staff, members, and guests
• Enforce all club rules, regulations, and operational procedures
• Prepare end of month and year-end round counts and inventory reports for Director of Golf

Financials

• Ensure proper controls are in place to safeguard assets, revenues, and resources
• Assist in developing and managing the golf operations budget
• Monitor and evaluate financial performance on a daily, weekly, monthly, and annual basis
• Support forecasting, recordkeeping, and financial planning for the golf operation

Other Facility & Departmental Responsibilities

• Collaborate with department heads to achieve overall club goals and objectives
• Maintain a strong working relationship with the Golf Course Superintendent to support course conditions and tournament setup
• Coordinate with Food & Beverage for all golf-related events and functions
• Assist the Accounting Department in reconciliations

Benefits

• Full Benefits Package available after 90 Days of employment (Medical, Dental, Vision and supplemental benefits) per employee handbook
• 401K with company match available after 1 year from the anniversary of start day
• Potential Housing Assistance
• 2 Weeks of Paid Time Off
• Playing and practicing privileges
• Manufacturer Staff Deal with preferred vendor for Golf Clubs, Balls, Gloves, Hats
• Ability to compete in local, state, and PGA sanctioned events
• PGA Dues and Education Allowance
• Clothing Allowance
• Complimentary Meals while on Duty