Description

Director of Membership Experience

Jewish Museum of Florida (JMOF) | Miami Beach, Florida

The Jewish Museum of Florida (JMOF) seeks an energetic, relationship-driven, and strategic Director of Membership Experience to lead the museum’s membership and annual giving initiatives during a transformative period of institutional renewal and growth.

This is a rare opportunity for an entrepreneurial, mission-driven rising leader to help shape the next chapter of the Jewish Museum of Florida—an institution uniquely positioned at the intersection of Jewish culture, history, art, and one of the most dynamic and diverse communities in the country. At a pivotal moment of growth and renewed visibility, the Museum offers the successful candidate the chance to make a lasting impact by expanding audiences, deepening cultural relevance, and elevating the Museum’s role as a leading center for Jewish storytelling, scholarship, and public engagement.

This leadership role is responsible for developing and executing innovative strategies to acquire, engage, retain, and steward members while strengthening community connections and expanding philanthropic support for the museum’s mission. Reporting directly to the CEO, the Director of Membership will oversee membership operations, annual giving campaigns, donor engagement, and member-focused programming designed to deepen participation and generate sustainable revenue growth.

This is a unique opportunity for a creative, action-oriented, and future-focused professional to help shape the next generation of one of Florida’s most historically significant cultural institutions. As JMOF re-establishes itself as an independent nonprofit organization, the museum is redefining how cultural institutions can serve as platforms for civic engagement, education, dialogue, and social impact.

Museums have long preserved the stories of the past through collections, scholarship, and exhibitions. Today, they are also being called upon to help communities navigate contemporary challenges, foster understanding, and imagine more connected futures. JMOF embraces this expanded role, positioning the museum as a trusted civic and cultural institution that inspires connection, action, and hope through the lens of the Jewish experience in Florida and beyond.

The Director of Membership Experience will play a critical role in advancing this vision by building meaningful relationships with members, supporters, donors, and community partners while creating dynamic engagement opportunities that strengthen loyalty, participation, and philanthropic investment in the museum.

About the Jewish Museum of Florida

The Jewish Museum of Florida opened in Miami Beach in 1995, evolving from “Mosaic,” a traveling exhibition documenting Jewish history throughout Florida. The museum is housed within the historic former Beth Jacob Synagogue campus, including the first synagogue on Miami Beach, located in a neighborhood once shaped by discriminatory housing restrictions against Jewish and Black residents. The property is listed on the National Register of Historic Places.

In 2012, the museum was gifted to Florida International University. Beginning August 1, 2026, the museum, its collections, historic campus, and remaining endowment assets will transition back to the original nonprofit entity, Jewish Museum of Florida, Inc., marking the beginning of a new era of independent leadership and institutional growth.

The next generation of JMOF will build upon its nationally accredited legacy while embracing innovation, digital accessibility, civic dialogue, and statewide community engagement. The museum seeks to expand public participation, deepen educational impact, and foster greater cross-cultural understanding through exhibitions, scholarship, and storytelling rooted in the Florida Jewish experience.

Mission

The Jewish Museum of Florida collects, preserves, and interprets the material evidence of the Florida Jewish experience from 1763 to the present. Through exhibitions, education, scholarship, and public engagement, JMOF explores how Jewish communities have contributed to the evolving cultural mosaic of Florida while balancing heritage, tradition, and contemporary identity.

The museum uses the experiences of Jewish Floridians as a lens to promote cross-cultural understanding, civic dialogue, and public education about American and global Jewish history.

Requirements

Key Responsibilities

Membership Strategy & Growth

Develop and execute comprehensive membership acquisition, retention, and renewal strategies that support institutional growth and revenue goals. 
Create and manage CRM-driven campaigns, digital outreach initiatives, and membership communications designed to increase engagement and participation. 
Identify opportunities to expand and diversify membership audiences through innovative programming, partnerships, and marketing efforts. 

Donor & Member Engagement

Cultivate, steward, and solicit museum members and annual donors while building long-term relationships with supporters at all giving levels. 
Develop meaningful member experiences and engagement opportunities that strengthen affinity for the museum and encourage philanthropic support. 
Serve as a visible and enthusiastic ambassador for the museum within the community and among stakeholders. 

Membership Operations & Administration

Oversee membership database management, renewals, reporting, benefits administration, and data integrity. 
Utilize CRM systems and analytics tools to track performance metrics, monitor member engagement, and improve operational effectiveness. 
Ensure timely and accurate donor acknowledgment, membership communications, and reporting processes. 

Events & Community Partnerships

Collaborate with development, education, curatorial, and communications teams to create compelling member events, programs, and experiences that drive attendance and deepen community engagement. 
Build strategic partnerships with cultural organizations, community groups, and civic leaders to expand the museum’s reach and visibility. 

Financial Management & Performance Tracking

Monitor membership revenue goals, budgets, and campaign performance. 
Analyze engagement and fundraising metrics to optimize return on investment and inform future membership strategies. 
Contribute to broader institutional fundraising and advancement initiatives as needed. 
 
Qualifications & Requirements

Experience

Minimum of four years of professional experience in museum administration, nonprofit development, membership management, fundraising, or related fields. 
Demonstrated success growing membership programs, increasing engagement, and achieving revenue goals. 

Skills

Strong proficiency with CRM and donor management systems such as Salesforce, Raiser's Edge, or comparable platforms. 
Excellent organizational, communication, interpersonal, and relationship-building skills. 
Experience with digital marketing, audience engagement strategies, and data-driven decision-making preferred. 

Knowledge

Familiarity with Jewish history, culture, and community engagement is preferred, along with an appreciation for the museum’s mission and role within the broader cultural landscape. 

Education

Bachelor’s degree required; coursework or degrees in Museum Studies, Art History, Nonprofit Management, Communications, or related disciplines preferred. 

JMOF recognizes that exceptional candidates may not meet every listed qualification. If your experience aligns substantially with this opportunity, we encourage you to apply.