SUMMARY/GENERAL PURPOSE: The Operations Manager is responsible for providing leadership to the Operations Supervisors. The Operations Manager is responsible for all aspects of organizing, planning, managing, staffing and operational efficiency of the Salt Lake Valley Emergency Communications Center during their assigned shift. Responsible for strategic planning and day-to-day management of emergency, non-emergency police, fire and medical call taking and the dispatching of public safety-first ...
Summary / General Purpose:The Quality Assurance and Quality Improvement (QA/QI) Specialist is responsible for conducting, coordinating, monitoring, and supporting Quality Assurance and Quality Improvement activities within the Salt Lake Valley Emergency Communications Center (SLVECC). This position performs quality assurance evaluations related to emergency and non-emergency communications, including calltaking, dispatching, protocol compliance, customer service, and operational performance ...
Insert additional messaging here.
