Company Profile

Key ResponsibilitiesLead, support, and mentor the reception team to ensure smooth daily operations. Provide exceptional client service through in-person interactions, phone calls, emails, and online communication. Manage appointment scheduling, check-ins, and check-outs efficiently. Oversee client billing, payment processing, estimates, and invoice accuracy. Troubleshoot scheduling conflicts and help maintain effective patient flow. Train new reception team members and provide ongoing coaching. ...

Key ResponsibilitiesLead, support, and mentor the reception team to ensure smooth daily operations. Provide exceptional client service through in-person interactions, phone calls, emails, and online communication. Manage appointment scheduling, check-ins, and check-outs efficiently. Oversee client billing, payment processing, estimates, and invoice accuracy. Troubleshoot scheduling conflicts and help maintain effective patient flow. Train new reception team members and provide ongoing coaching. ...

Key ResponsibilitiesClient Service & CommunicationGreet clients and pets warmly and professionally Answer multi-line phones promptly and route calls appropriately Schedule appointments and procedures efficiently Communicate services, pricing, and hospital policies clearly Maintain accurate client and patient records Provide education on basic pet care, wellness, and preventative services Manage client communications including reminders, follow-ups, and emails Patient CoordinationAdmit and discharge ...

Key Responsibilities:Client Communication & Scheduling: Answer calls and emails promptly with professional, friendly service Schedule appointments based on client needs and veterinarian availability, including forward booking Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: ...

Responsibilities and duties include, but are not limited to, the following:-Answering and managing multi-line phone systems with professionalism and efficiency. -Scheduling, canceling, and rebooking appointments accurately. -Providing thorough and courteous client and patient communication -Responding to client questions and, when necessary, seeking appropriate assistance to ensure accurate information is provided. -Managing a high volume of appointments and phone calls while maintaining ...

About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll ...