Description

Join our dynamic Global Supervision team dedicated to ensuring regulatory compliance, risk mitigation, and operational excellence in electronic communications. As a Supervisory Business Associate, you will play a critical role in driving complex analysis, supporting regulatory initiatives, and influencing process enhancements across US and International businesses.

As a Supervisory Business Associate within our dynamic Global Supervision team, you will play a critical role in promoting complex analysis, supporting regulatory initiatives, and influencing process enhancements across US and International businesses.

Job responsibilities:

• Own and deliver complex reporting and analysis on standing metrics, including population reporting for US and International Private Bank.
• Perform in-depth analysis of volumes, trends, and risk indicators to identify opportunities for refinement, automation, or enhanced controls.
• Lead policy and lexicon reviews, including test policy/lexicon analysis, validation, and recommendations for enhancements.
• Partner with stakeholders to translate regulatory or business requirements into actionable supervisory solutions.
• Submit, manage, and track tickets for program updates and enhancements, ensuring timely delivery and effective communication.
• Provide guidance and oversight to analysts on day-to-day activities, including quality reviews and feedback.
• Serve as a key backup and escalation point for the E-Communications team as needed.
• Handle complex or sensitive requests related to process reviews, investigations, and regulatory inquiries.
• Contribute to broader global initiatives and projects, including process optimization, control enhancements, and documentation updates.
• Proactively identify operational risks and control gaps, and recommend sustainable mitigation strategies.

Required qualifications, skills, and capabilities:

• Strong collaboration and stakeholder partnership skills, with the ability to work effectively across functions and regions.
• Advanced interpersonal, organizational, and time-management skills, with the ability to prioritize competing demands.
• Excellent written and verbal communication skills, including the ability to synthesize complex information and provide clear recommendations.
• Strong control-oriented mindset, with the ability to identify, assess, and mitigate operational and regulatory risks.
• Demonstrated critical and innovative thinking, with experience analyzing data and process flows to drive continuous improvement.
• Proven ability to perform effectively in a fast-paced, deadline-driven environment, managing multiple initiatives simultaneously.
• Advanced MS Excel skills, including pivot tables, lookups, data analysis, and reporting automation.
• Proficiency in firm-approved Business Intelligence tools (e.g., Alteryx, Tableau), with the ability to design and optimize workflows.
• Proficiency in database querying languages such as SQL and/or Python, or demonstrated ability to quickly develop expertise.

Preferred qualifications, skills, and capabilities:

• Advanced knowledge of securities industry rules, regulations, and supervisory expectations.
• Proven experience as a Business Analyst or Data Analyst in a regulatory, risk, or supervision-related environment.
• Experience in stakeholder management, including influencing decisions and driving alignment.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.