Description

Overview

Naples Grande Golf Club

Starter/Ranger-Player Assistant

Position Title: Starter/Ranger-Player Assistant Department: Golf Operations

Reports To: Head Golf Professional FLSA Designation: Non-exempt

POSITION PURPOSE:

Greet members and guests at the Practice Facility. Controls 1st and 10th tees by monitoring group start times on daily tee sheet. Assures groups are at their starting hole 5 minutes before their tee time to ensure on time starts. Monitor 1st and 10th tees as groups turn from one side to the other for correct pace of play. Rides course after all groups have been started to assist all players, slower groups and remind players of special course conditions.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

Average

Percent

Of Time

40 • Provide information regarding course conditions, pace of play guidelines and general information about course activities. Arrange players in proper starting order and help players choose appropriate tees for their skill level.

40 • Patrol golf course to maintain NGGC standard pace of play and keep golf shop or designated assistant informed regarding pace of play issues.

5 • While riding course to monitor play, ensures all divots and ball marks are repaired. Checks to see that all bunkers are being raked. Picks up any debris on golf course.

3 • Maintains clean and orderly appearance of starter's booth, Practice Facility and comfort stations at all times. Assist Bev Cart Attendant with F & B requests.

3 • Supply scorecards, pencils, ball markers and divot tools as needed to all players. Explain Laserlink yardage system.

3 • Fill and replace all empty divot mix bottles at both refill boxes as needed.

3 • Advises golf shop of any complaints or damage as it occurs.

3 • Assists with organization and execution of member tournaments and events, resort group outings and other special events as needed.

Other:

Regular attendance in conformance with the standards, established by the company from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of our industry, associates may be required to work varying schedules to reflect the business needs of the company.

Upon employment, all associates are required to comply with the company's rules and regulations for the safe and efficient operation of the facilities. Associates who violate the rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the property.

• Direct communications with Golf Shop and Cart Barn.

• Arrange and place bags appropriately on golf carts.

• Assist members and guests with any needs or questions; example: ashtray, extra sand bottles, etc.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Must be very organized and have the ability to meet deadlines.

• Ability to achieve positive guest relations and maximize guest satisfaction.

• Ability to grasp, lift, carry or transport up to 50 pounds.