Description

Overview

Title: Seasonal Assistant Golf Professional (October 1 - April 30)

Reports to: Head Golf Professional

Supervises: Assists Cart Barn Supervisor, Cart Attendants

Department: Golf Facilities

Position Concept: The seasonal assistant will assist with the management of daily golf operations including managing and tracking play, protecting and controlling assets, supervising outside golf staff, assisting with merchandising functions, managing tournaments, teaching clinics and providing other professional services to ensure an exceptional golf experience.

Job Qualifications:

Must be a registered PGA Apprentice

Complete the requirements of PGA membership and maintain an active classification

Excellent interpersonal, communication, and supervisory skills

General knowledge of computers, point of sale software, handicap program, online tee time reservation system, spreadsheet & software, email

Professional conduct and appearance

Specific areas of responsibility:

X Tournaments X Junior X Club Repair/Club Fitting

X Outside Services X Group events/outings X Handicap System

X Starters/Player Assistants X Player Development X Men's/Women's/Couples Events

X Merchandising X Golf Instruction

Specific Responsibilities - include but are not limited to:

• Assist with golfer check-in and fee collection; control and manage play
• Assist with all opening and closing procedures
• Assist in managing facility tournament operations including weekly events
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Conduct some individual lessons and group clinics
• Assist with men's, women's, couples and junior golf events and programs
• Assist in Player Development programs using PGA tools and resources
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved
• Assist in managing golf car operation, practice facility, and club storage service (as applicable)
• Provide club repair and club fitting services to customers
• Directly responsible for timely and consistently maintaining the club's USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Play golf with a variety of customers in competitive and non-competitive situations
• Assist in planning and budgeting for the golf operations
• Conduct oneself in a professional manner and maintain a professional image at all times
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments

Knowledge, Skills and Traits

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Prior private club experience preferred
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Remain up-to-date on customer relationship management tactics and strategies
• Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
• Maintain a credible golf game and remain current on teaching innovations

Working Conditions:

The Assistant Golf Professional position requires both inside and outside work. He/she has a work week that varies Monday through Sunday 6:45 a.m. to 6:00 p.m., schedule varies occasionally to accommodate golf and club events. Overtime is often necessary.

Safety Hazards

Minimal hazards, report and resolve any observed unsafe conditions immediately