Description

• Be business smart and curious through strong listening skills.
• Good communication skills to spark customers with new ideas and finding ways to keep people's attention.
• Be talented to understand the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
• Enjoy presenting, demoing, storytelling and talking business impact and benefits
• Be independent to own your career, time (working remote is allowed) with work-life integration (flexibility) with a startup-mindset
• Strong oral and written communicator in English
• Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence

• Understanding of CRM Concepts
• Understanding of Business Process
• Understanding of Salesforce Automation
• Understanding of Out Of The Box SF functionalities
• Understanding of Security, Sharing and Visibility Model

• Admin , Platform App Builder
• Admin , Sales Cloud Consultant
• Admin , Service Cloud Consultant , FSL Consultant
• Email Specialist , Marketing Admin , Marketing Consultant

• Establish a requirements management strategy for the project, which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, attributes, review & approval process, change process, requirements status and metrics, and communications processes.
• Plan and facilitate the discovery of business requirements and document in the form of business objectives, goals, and success criteria.
• Build, organize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Product Owner.
• Provide oversight & guidance in the implementation of a project solution.
• Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.
• Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value, priority, and select scope for upcoming releases and sprints.
• Plan and facilitate the elicitation and elaboration of functional and non-functional requirements. Document in the form of epics, stories, wireframes, business rules, and acceptance criteria.
• Maintain an overall understanding of the business needs and project solution from a functional perspective.
• Analyze requirements to ensure they are consistent, complete, unambiguous, and organized.
• Maintain and organize the project backlog over the course of the project, partnering with client Product Owner to define priority and business value.
• Ensuring stories are "ready" for upcoming sprints and facilitating sprint planning ceremonies.
• Review documented requirements with stakeholders; ensure developers and testers understand the stories and have a common understanding on how the user story will be built, implemented, tested.
• Analyze new requests from stakeholders and determine if the request is a new story, a modification to an existing story, or already covered in an existing story and add to backlog as appropriate.
• Train team on requirements processes and tools in use for the project.

• Be business smart and curious through strong listening skills.
• Good communication skills to spark customers with new ideas and finding ways to keep people's attention.
• Be talented to understand the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
• Enjoy presenting, demoing, storytelling and talking business impact and benefits
• Be independent to own your career, time (working remote is allowed) with work-life integration (flexibility) with a startup-mindset
• Strong oral and written communicator in English
• Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence

• Understanding of CRM Concepts
• Understanding of Business Process
• Understanding of Salesforce Automation
• Understanding of Out Of The Box SF functionalities
• Understanding of Security, Sharing and Visibility Model

• Admin , Platform App Builder
• Admin , Sales Cloud Consultant
• Admin , Service Cloud Consultant , FSL Consultant
• Email Specialist , Marketing Admin , Marketing Consultant

• Establish a requirements management strategy for the project, which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, attributes, review & approval process, change process, requirements status and metrics, and communications processes.
• Plan and facilitate the discovery of business requirements and document in the form of business objectives, goals, and success criteria.
• Build, organize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Product Owner.
• Provide oversight & guidance in the implementation of a project solution.
• Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.
• Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value, priority, and select scope for upcoming releases and sprints.
• Plan and facilitate the elicitation and elaboration of functional and non-functional requirements. Document in the form of epics, stories, wireframes, business rules, and acceptance criteria.
• Maintain an overall understanding of the business needs and project solution from a functional perspective.
• Analyze requirements to ensure they are consistent, complete, unambiguous, and organized.
• Maintain and organize the project backlog over the course of the project, partnering with client Product Owner to define priority and business value.
• Ensuring stories are "ready" for upcoming sprints and facilitating sprint planning ceremonies.
• Review documented requirements with stakeholders; ensure developers and testers understand the stories and have a common understanding on how the user story will be built, implemented, tested.
• Analyze new requests from stakeholders and determine if the request is a new story, a modification to an existing story, or already covered in an existing story and add to backlog as appropriate.
• Train team on requirements processes and tools in use for the project.

• Be business smart and curious through strong listening skills.
• Good communication skills to spark customers with new ideas and finding ways to keep people's attention.
• Be talented to understand the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap for our customers.
• Inquisitive, practical and passionate about technology and sharing knowledge.
• Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
• Enjoy presenting, demoing, storytelling and talking business impact and benefits
• Be independent to own your career, time (working remote is allowed) with work-life integration (flexibility) with a startup-mindset
• Strong oral and written communicator in English
• Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence

• Understanding of CRM Concepts
• Understanding of Business Process
• Understanding of Salesforce Automation
• Understanding of Out Of The Box SF functionalities
• Understanding of Security, Sharing and Visibility Model

• Admin , Platform App Builder
• Admin , Sales Cloud Consultant
• Admin , Service Cloud Consultant , FSL Consultant
• Email Specialist , Marketing Admin , Marketing Consultant

• Establish a requirements management strategy for the project, which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, attributes, review & approval process, change process, requirements status and metrics, and communications processes.
• Plan and facilitate the discovery of business requirements and document in the form of business objectives, goals, and success criteria.
• Build, organize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Product Owner.
• Provide oversight & guidance in the implementation of a project solution.
• Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.
• Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value, priority, and select scope for upcoming releases and sprints.
• Plan and facilitate the elicitation and elaboration of functional and non-functional requirements. Document in the form of epics, stories, wireframes, business rules, and acceptance criteria.
• Maintain an overall understanding of the business needs and project solution from a functional perspective.
• Analyze requirements to ensure they are consistent, complete, unambiguous, and organized.
• Maintain and organize the project backlog over the course of the project, partnering with client Product Owner to define priority and business value.
• Ensuring stories are "ready" for upcoming sprints and facilitating sprint planning ceremonies.
• Review documented requirements with stakeholders; ensure developers and testers understand the stories and have a common understanding on how the user story will be built, implemented, tested.
• Analyze new requests from stakeholders and determine if the request is a new story, a modification to an existing story, or already covered in an existing story and add to backlog as appropriate.
• Train team on requirements processes and tools in use for the project.