Description

Overview

Scottsdale National Golf Club is known for providing distinct, memorable, and genuine levels of service to our Ownership, Members and Invited Guests and we work hard to provide an elevated hospitality approach day-in-and-day-out. We show up each day ready to support one another by fostering an environment of anticipating needs, creating meaningful connections, and challenging ourselves to be better than we were the day before. There is a great deal of accountability associated with all of our positions, and the Outside Services Attendant position is no exception to this rule. Setting high standards for yourself, and your team, each time you arrive on property is expected, along with promoting a work environment that doesn't settle for anything less than producing high quality results.

The Outside Services Attendant is an integral position in helping to create an exceptional member and invited guest experience by providing a welcoming environment. We will look to you to welcome each member and invited guest immediately upon arrival and assist with retrieving golf bags and related items. As a part of the team, you will also be responsible for pre- and post- play needs, including cleaning golf clubs, loading bags into vehicles and returning golf clubs to member/invited guest designated bag storage. Dual clubhouse, course and range duties will include cleaning golf clubs, resetting the practice areas, replenishing refreshment supplies (ice, water, and other essential items) and managing and cleaning golf carts.

Ensuring our membership and invited guests are made to feel welcomed while creating a memorable experience during and following their visit is our top priority. We will be looking to you to embrace our already distinctive team culture where accountability for your actions, providing consistency in carrying out your job duties and having an eye for detail is part of your regular workday, and most importantly, how we define success for ourselves, our team and the Club.

The Skills You'll Bring

• Strong desire to provide an exceptional hospitality experience with great attention to detail
• A passion for being part of something bigger than yourself, and with a true service heart
• Ability to form solid relationships, work cohesively as part of a high performing team and in support of your co-workers and the broader operations
• Strict adherence to the club's dress code policy including a polished appearance
• Professional presence with a focus on thoughtful communications
• Strong communication and interpersonal skills
• Possess a high level of self-motivation, accountability, and willingness to do what it takes to get the job done
• Ability to work well under pressure and manage priorities in a fast-paced and high-touch environment
• Strong desire and familiarity working in an environment with changing and competing priorities
• Demonstrated high level of confidentiality, honesty, and integrity in all situations

Experience Required

• High School diploma or equivalent
• Previous private member/club experience
• 2+ years of experience within a golf club operation