Description

The Manager of College Access and Student Success is responsible for coordinating, managing, and implementing our signature First Gen Scholars In-Person Summer Program (The Summer Storyteller Studio). This role is the end-to-end owner of the summer program planning and delivery, including hiring/training seasonal staff, managing day-to-day on-site operations, delivering high-quality college application instruction, and ensuring key student milestones are met. 

During the academic year, the Manager provides direct advising to students and coordinates systems, communications, and program data to ensure that no Scholar falls through the cracks.

Requirements

1) Summer Program Ownership (Storyteller Studio) — End-to-End Execution

• Own the summer program from start to finish: pre-planning timeline, staffing plan, curriculum pacing, daily schedule, student systems, supplies, and culminating student deliverables.
  Lead on-site implementation at Crawford High School: daily operations, coverage plans, classroom systems, culture-building, and real-time problem-solving.
• Coordinate guest speakers, field trips, and alumni panelists, ensuring logistics (transportation, permissions, staffing coverage, materials) are handled with excellence and safety.
• Oversee summer communications with students and families, including expectations, schedules, reminders, and completion checkpoints.
  Ensure student safety and readiness for off-site activities (forms, permissions, emergency planning, incident documentation, mandated reporting alignment).

2) Team Leadership, Staffing, Training, and Supervision

• Support hiring and onboarding of seasonal roles (e.g., Summer Cohort Support Coordinator, Summer Support Interns, and any seasonal coaches).
• Create and facilitate a pre-summer training plan (e.g., program norms, facilitation practice, coaching protocols, escalation pathways, and student support systems).
• Lead daily staff huddles and coaching cycles during the summer: observation, feedback, role clarity, troubleshooting, and accountability.
• Supervise and evaluate seasonal staff performance; establish clear roles, expectations, communication norms, and follow-through systems.

3) Direct Student Coaching (College Applications + Financial Aid + Scholarships)

Co-facilitate and advise a cohort of ~25 students through:

• UC/CSU/private applications
• Personal insight writing / storytelling-based application support
• Scholarship strategy and application readiness
• Financial aid completion (FAFSA/CA Dream Act), verification readiness, and next steps
• Provide individual and group coaching using a strengths-based, culturally responsive approach
• Track student milestones and intervene early when students fall behind.

4) Program Quality, Data Integrity, and Continuous Improvement

• Maintain accurate and timely attendance, advising notes, and milestone tracking in First Gen Scholars’ digital systems (Digital Ops Hub/platform).
• Administer student feedback cycles (exit tickets, pulse checks, reflection tools) and translate results into actionable improvements.
• Document and refine playbooks, lesson reflections, and implementation notes so the summer program becomes increasingly scalable and replicable year over year.
• Support short- and long-term evaluation practices to improve outcomes for Scholars and stakeholders.

5) Community Collaboration and Partner Coordination

• Collaborate with the Executive Director to strengthen and scale programming at SDUSD and Sweetwater campuses and beyond.
• Coordinate with school-site partners to ensure alignment, access to resources, and support for students.
• Partner with First Gen team members to align on supports, including A–G planning, tutoring referrals, school-based resources, and family engagement.

6) Collaboration with Future Roles

This role collaborates closely with the broader team and future leadership hires without taking on those lanes as primary ownership: