Description

Summary

Hyatt Hotels Corporation seeks an enthusiastic Manager, Branded Residential of Business Initiatives to join our corporate team. This is a key corporate role supporting the successful execution and tracking of cross-functional initiatives across the branded residential business. With a global remit, this role spans pre-development, operations, marketing and sales coordination, governance, and service delivery-driving execution and ensuring alignment across regions and disciplines. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with our colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

Qualifications

This individual serves as the central point of coordination across the residential platform, maintaining visibility into timelines, workstreams, and performance. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while supporting both internal stakeholders and external partners.

The Manager, Branded Residential Business Initiatives is a key corporate role supporting the successful execution and tracking of cross-functional initiatives across the branded residential business. With a global remit, this role spans pre-development, operations, marketing and sales coordination, governance, and service delivery-driving execution and ensuring alignment across regions and disciplines.

This individual serves as the central point of coordination across the residential platform, maintaining visibility into timelines, workstreams, and performance. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while supporting both internal stakeholders and external partners.
Project & Workflow Management
• Track and coordinate branded residential projects through key phases including feasibility, design development, service planning, pre-opening, and transition to operations.
• Manage calendars, meeting logistics, and team workflows for the residential leadership team; follow up on action items and priorities.
• Monitor execution timelines, maintain critical path trackers, and flag delays or risks to project success.
Reporting & Analysis
• Create and maintain centralized dashboards to track project milestones, marketing and sales progress, development deal status, and operating readiness.
• Prepare internal reports, progress summaries, and briefing materials for senior leadership.
• Consolidate business updates from global regions for regular distribution to executive teams.
Marketing, Sales & Events Coordination/Global Benefits and Programs
• Track residential marketing and sales initiatives including collateral development, digital assets, events, and global/regional launches.
• Coordinate logistics and materials for brand events, owner activations, and promotional campaigns.
• Collaborate with marketing and sales teams to ensure alignment with brand standards and rollout timelines.
• Work with commercial services teams on Hyatt residential distribution program inclusions.
• Point of contact for residential ownership benefits program execution and global communications.
Development & Business Support
• Assist in preparing internal and external-facing decks, pitch presentations, investor briefings, and service model documentation for new projects.
• Maintain an internal content library of branded residential materials, templates, and best practices.
• Support due diligence and project intake processes for new branded residential opportunities.
Residential Operations Support
• Track critical path items and operational readiness milestones for each residential property in development or transition.
• Maintain a centralized repository of key documents including SOPs, governance materials, service matrices, and legal agreements.
• Manage the master calendar of HOA and board meetings, including preparation timelines for agendas, packets, and follow-up items.
• Support annual budget submissions, capital planning coordination, and financial tracking in collaboration with residential and hotel operations.
Cross-Functional & Global Coordination
• Serve as liaison between the corporate residential team and cross-functional groups including legal, marketing, development, design, and hotel operations.
• Ensure information flow across internal regions and external development partners.
• Support implementation of global residential standards, tools, and service initiatives across branded residential projects worldwide.
The incumbent is a key member of the residential team and must be comfortable navigating between strategic priorities and tactical execution in support of successful execution. This role requires cross-functional collaboration ensuring that all residential initiatives move forward with clarity, precision and accountability.

Qualifications

Experience Required:
• 4+ years of experience in residential discipline
Experience Preferred:
• Bachelor's degree
• Experience with Excel, Word, PowerPoint or Canva, ChatGPT, OPERA
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
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We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $98,600 - $124,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.