Description

The Blount County Communications District has a position opening for:

Deputy Director 

JOB DESCRIPTION AND QUALIFICATIONS

Summary:
The Blount County Communications District is seeking a full-time Deputy Director to oversee daily operational management, planning and administration of the Blount County Communication District. The Deputy Director will provide direct support to the Executive Director. The Deputy Director will assist with budget development, work with staff to develop operation policy and procedures to recommend to the Executive Director and monitor service. The Deputy Director will manage the Business and Human Resource functions, compliance, as well as the district’s official records. Performance in this job is measured through levels of success accomplishing the goals of the district. The person filling the position has the authority to make appropriate requests and enforce deadlines throughout the agency.

Supervision Received: Executive Director

Supervision Exercised: Administrative Assistant

FLSA Status: Exempt

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are NOT intended to reflect all duties performed within the job.

Hiring Salary: $90,799.40 annually

Representative Duties: The following duties are typical of this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Administrates the District’s Human Resource duties, files, audits, assessment and attends meetings as deemed necessary.
• Utilizes the District’s accounting software to enter financial data, generate reports, and coordinate payment of District’s financial obligations and tracks expenditures.
• Oversees the District’s health and supplemental insurance plans; identifies any cost-effective measures and streamlines procedures.
• Makes recommendations to the Executive Director regarding updates to the policies and procedures and works with legal counsel.
• Answers questions, addresses concerns and makes recommendations related to personnel matters.
•  Maintains data integrity of policy compliance in PowerDMS and other needed software as it relates to compliance efforts.
• Manages District policy programs, as well as prepares new policies and must be able to interpret and apply federal, state laws, policies, and procedures.
• Schedule, conduct, and document agency inspections, reviews, and analysis; conduct research and analyze data and processes to mitigate risk and liability for staff; and be able to communicate and partner with personnel within other agencies.
• Manage the recruitment and hiring process by posting open positions, responding to job postings, conducting, and overseeing initial screening, overseeing pre-employment testing of applicants, scheduling and, as needed, participating in candidate interviews.
• Follow-up with candidates verbally and in writing to maintain interest and/or provide notification of hiring decisions.
• Conduct investigative background checks including coordinating fingerprinting, obtaining criminal history (triple I), driver license history, education verification and reference checking of individuals and current/prior employment to ensure potential candidates meet the job requirements and standards.
• Create employment offer letters and maintain communication with new hires for pre-employment waivers, background information, and necessary hiring paperwork.
• Support the organization, scheduling, and documentation of internal level advancement for telecommunicators including audits of employee certifications.
• Attend performance reviews, employee counseling and performance improvement plans of all employees.
• Oversees, criminal justice processes and non-criminal justice agencies request any applicable audio recordings, data compilation, and reports.
• Maintains financial records for the district; works with the State Examiner to provide documentation for audits.
• Develop policies, guidelines and agreements reflecting the will of the district and for the creation of minimum standards of controls and operational procedures.
• Oversees electronic databases used by the District to include but not limited to CAD, PowerDMS, Intellicomm, Eventide, 911 call handling system.  
• Maintain accurate and up to date office files, records, and logs; develop, prepare, and monitor various logs, accounts, and files for current and accurate information including manual and computer logs of documents processed.
• Compile, prepare, and enter data into a computer from various sources including accounting, statistical, and related documents; create and maintain computer-based tracking information and reports including assigned databases, records, and lists; create standard statistical spreadsheets; input corrections and updates; verify data for accuracy and completeness.
• Serve as liaison between assigned office and the general public, City staff, County affiliates and outside groups and agencies; provide information and assistance as appropriate; explain programs, policies, and activities related to specific program area of assignment; receive office and telephone callers; calendar appointments; respond to complaints and requests for information relating to assigned responsibilities; refer callers and/or complaints to appropriate staff for further assistance as needed and/or take or recommend actions to resolve the complaint.
• Participate in special projects as assigned; assist in planning, coordinating, and implementing assigned programs and events; assist in monitoring assigned programs.
• Prepare, process, and maintain personnel records for assigned areas.
• Oversee the preparation of the Board meeting agenda and minutes as necessary for District Board.
• Maintain and/or update the district’s website as needed.
• Accessible to the 911 center on a 24/7 basis except during pre-arranged leave periods.
• Perform additional duties as required.

Knowledge, Skills, and Abilities:
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.

Knowledge:

• Organization, operation, and services of the district and of outside agencies as necessary to assume assigned responsibilities.
• Various accreditation processes and overall program management.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Basic principles and practices of fiscal, statistical, and administrative research and report preparation.
• Principles and practices of sound business communication.
• Principles of business letter writing and basic report preparation.
• Basic principles and practices of budget preparation and administration.
• Records management principles and procedures including record keeping and filing principles and practices.
• Methods and techniques of proper phone etiquette.
• Mathematical principles.
• English usage, spelling, grammar, and punctuation.
• Customer service and public relations methods and techniques.
• Knowledge of District rules, regulations, policies, and procedures.

Ability to:
       

• Understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities.
• Understand, interpret, and apply general and specific administrative and District policies and procedures.
• Ability to read and interpret materials concerning public safety agencies and criminal justice processes.
• Interpret and apply applicable federal, state, and local laws, codes, and regulations.
• Learn and effectively utilize various software applications.
• Learn and apply new information and skills.
• Type or enter data at a speed necessary for successful job performance.
• Participate in researching, compiling, analyzing, and interpreting data.
• Participate in the preparation of a variety of administrative and financial reports.
• Establish and maintain a variety of specialized files and records.
• Independently prepare correspondence and memoranda from brief instructions.
• Accurately count, record, and balance assigned transactions.
• Perform routine mathematical calculations.
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
• Plan and organize work to meet changing priorities and deadlines.
• Understand and carry out oral and written directions.
• Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on sensitive issues around responsibility.
• Exercise good judgment in maintaining critical and sensitive information, records, and reports.
• Communicate clearly and concisely, both orally and in written form.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education/Training:
A Bachelor’s Degree in Criminal Justice, Human Resources, Business Administration, Public Administration or related field and a minimum of 5 years of relevant work experience with a minimum of 3 years in a similar role overseeing subordinate employees; an equivalent combination of education and experience is preferred.

 
License or Certificate:
Possession of or the ability to obtain within six (6) months of start date State of Alabama Notary of Public, American Heart Association CPR and First Aid Certifications, CALEA Accreditation Manager Certification, SHRM Senior Certified Professional and a NCIC Full Access License.

Preferred Education:  

APCO Registered Public Safety Leader and/or NENA 911 Emergency Number Professional certification is preferred.

Physical:
Primary functions require sufficient physical ability and mobility to work in an office and emergency dispatch center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

 Vision:
See in the normal visual range with or without correction.

Hearing:
Hear in the normal audio range with or without correction.

 The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements: Requires a comprehensive background investigation to include a local, state and federal criminal history check, sex offender registry and credit check. Requires satisfactory results from a medical, psychological evaluation and pre-employment substance abuse testing and is subject to random alcohol and controlled substance testing.

The District has the right to add or change the duties of the position at any time.

Blount County Communications District does not discriminate based on race, color, national origin, sex, genetics, religion, age or disability in employment or the provision of services and complies with the provisions of the Alabama Human Rights Act. In compliance with the Americans with Disabilities Act, the District will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

 Blount County Communications District is an Equal Employment Opportunity/ Affirmative Action Employer.