Description

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion! 

Responsibilities
            

PRIMARY PURPOSE  

Executes change management activities to drive adoption, readiness, and benefits realization using structured methodologies. Partners with business leaders and project teams to maintain strategic alignment across the enterprise, assessing readiness, anticipating impacts, and mitigating risks. Builds organizational capability by embedding best practices, coaching team members, and fostering a culture of adaptability and continuous improvement to sustain long-term change maturity.

KEY ACCOUNTABILITIES

Execution of Change Activities

Design and deliver engagement, leadership, learning, and communication activities that support successful launch, adoption, and sustainment of initiatives.

Execute all aspects of change management plans, including communications, training programs, sponsorship roadmaps, resiliency coaching, and reinforcement strategies.

Monitor change management timelines, performance metrics, and activities to ensure standards and requirements are met.

Track and report progress, readiness, and adoption metrics; identify risks, issues and opportunities, and develop mitigation strategies for escalation to senior advisors or leadership.

Liaise with individuals across the organization to ensure tactics support business strategies and broader project goals; track and report issues, escalating concerns as needed.

Change Strategy & Planning

Lead or collaborate on the development and execution of change management strategies that align with enterprise business requirements and project objectives.

Partner with business leaders, project teams, and others impacted by initiatives to identify change requirements and provide advice and specialist knowledge

Identify and forecast change management needs; conduct impact and readiness assessments using TransLink’s agreed methodologies and standardsto inform plans and deliverables.

Integrate change management plans and deliverables into overall project plans, ensuring alignment with timelines and business strategies.

Capability Building and Continuous Improvement

Provide guidance and tools for people leaders and project teams, including templates and advice for low-risk or small-scale changes.

Research and maintain awareness of best practices, trends, and organizational priorities; recommend improvements to optimize change programs and services.

Support learning and development of change management practices across the enterprise through consultation, training, and coaching.

Provide advice and specialist knowledge in change management best practices, models, standards, policies, and procedures aligned to organizational methodology.

Provide advice and specialist knowledge in change management best practices, models, standards, policies, practices and procedures aligned to TransLink’s Change Management Methodology.

Qualifications

EDUCATION AND EXPERIENCE

Bachelor’s degree in Business Administration, Organizational Development, Human Resources, or a related field.

Five (5) years of experience applying change management principles and methodologies to support organizational initiatives, including conducting impact and readiness assessments, stakeholder engagement, and integrating change plans into project delivery.

Change Management certification (e.g., Prosci, ACMP) considered an asset.

An equivalent combination of education and experience may be considered.

KNOWLEDGE AND SKILLS

Understanding of change management principles, methodologies, and frameworks (e.g., Prosci ADKAR) and their application within project delivery. 

Analytical and problem-solving skills to assess readiness, conduct impact analysis, and identify risks with appropriate mitigation strategies. 

Excellent communication and facilitation skills to engage and influence stakeholders at all levels, including leaders and cross-functional teams. 

Ability to coach and support people leaders and project teams to build change capability and drive adoption. 

Proven collaboration skills to work effectively with diverse stakeholders and manage relationships in complex environments. 

Experience with change management tools and reporting dashboards for tracking readiness, adoption, and performance metrics.

Other Information

We are seeking a total of 3 Change Management Advisor: 

1 Full-time Regular 

1 Full-time Temporary position for 12 months 

1 Full-time Temporary position for Maternity Leave Coverage for 10 months (until January 31, 2027)

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

The salary for this position ranges from  $84,480 - $126,720 per annum . Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role. 

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply
            

            
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS:  Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: February 27, 2026
Closing Date: March 20, 2026

Please note that only those short listed will be contacted.

Having trouble applying?  Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply.  Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.