Position Purpose & Overview

Reporting directly to the Campus Manager, the Campus Coordinator helps create a welcoming, collaborative, and vibrant campus environment where nonprofit organizations, community partners, and visitors can thrive. The Campus Coordinator serves as a primary point of contact for the CF Campus, ensuring a well-maintained and highly functional environment. This role combines front-desk reception, administrative support, facilities coordination, vendor management, and event support to help ensure the campus operates smoothly each day. The Campus Coordinator plays a key role in fostering a positive tenant experience, supporting community-building activities, and maintaining strong relationships with campus stakeholders. Success in this role requires exceptional customer service, organization, attention to detail, and a proactive approach to problem-solving.

 Please note that this position is an onsite role.

Duties & Responsibilities

Campus Reception & Administrative Support (40%)

• Serve as the welcoming face of the CF Campus and receive all guests to campus via the reception desk. Offer directions, answer questions, and manage incoming phone calls to the campus team, routing people and calls to various tenants as needed.
• Manage the room reservation platform for the campus, supporting both tenants and outside organizations in reserving rooms for meetings according to campus policies.
• Learn, understand, and enforce Campus policies, guidelines, and safety practices.
• Responsible for all proper record keeping as assigned by the Campus Manager, may include basic file management, vendor invoice review and processing, and ensuring processing documents for the campus are updated and maintained. 

Campus Facilities Coordination & Vendor Support (40%)

• Responsible for general facilities maintenance, including but not limited to: opening and closing the building (and associated processes), ensuring gates are opened and locked, loading and emptying dishwashers, making coffee, organizing storage and common areas, ensuring kitchen supplies are well-stocked, etc.
• Assess the landscape and overall property on a daily basis - engage with vendors if and when needed to ensure the property is being well-maintained and kept clean and tidy.
• Report and track facilities repair and maintenance needs.
• Be willing to serve as a key point of contact with select vendors, ensuring contractual services are being provided as described and invoices are being paid in a timely manner.
• Partner with the campus manager to coordinate with CFSA’s Technology Support Manager as needed to maintain and operate AV equipment and troubleshoot any other technology issues that arise onsite.

Community Relations and Support (15%)

• Provide excellent customer service for tenants as well as non-member or broader community members visiting or working on Campus. 
• Support onsite events, including setting up and/or overseeing the set up of facility for events that may require moving tables, chairs, and other equipment.
• As requested, conduct tours for prospective tenants and other stakeholders.
• Support campus visitors and tenants on ensuring effective use of AV equipment for meetings, and troubleshoot as needed.
• Build and maintain campus culture by proposing and supporting activities that encourage collaboration and community-building among our diverse tenants. This could include things like: the development and coordination of special events for tenants as well as support of (when needed) CFSA programs, training, and events.
• Managing communications platforms for tenants to share resources and news, including ownership of developing and sending the weekly campus newsletter.

Other Duties as assigned (5%)