Description

• Respond to employee benefit inquiries in a professional and timely manner. If necessary, research and document conversations and process.
• Partner with benefit vendors and payroll to correct issues that affect participants. Notify Benefits Manager of the issue and offer possible solutions, act as a liaison for employees with insurance carriers. Also, prepare and reconcile monthly billings for benefit vendors.
• Participate in open enrollment activities including planning, preparing materials, system testing, training, and file audits
• Recommend and implement improvements of Human Resources-Payroll-Benefits processes and documentation, both manual and system-based.
• Conduct weekly benefits new hire orientation in person and via web-based meeting technology.
• Perform administrative functions for the 401k Plan as follows:
• monitor rehires and calculate 401(k) match eligibility
• download and audit 401(k) reports, including delinquent loan payments and lost participants from vendor
• qualify hardship withdrawals and audit weekly changes reports from vendor
• Answer questions about COBRA; manually update and edit 1095-C forms for COBRA participants.
• Coordinate various email/mailing compliance projects.
• Coordinate flu shot, wellness fair and wellness challenge communications throughout the year.
• Oversee and perform tasks related to Human Resources and benefits information, including daily data entry of all personnel information changes into HRIS system according to data standards, retrieval, and generation of standard and ad hoc reports and forms.
• Monitor and manage incoming paperwork. Proactively troubleshoot and resolve issues on a daily basis to ensure the accuracy and integrity of employee data.
• Collaborate with the location business offices and the corporate payroll department to ensure timely, accurate and consistent management of employee data and paperwork.
• Perform data audits to ensure compliance to data standard and accuracy of files sent to vendors.
• Support current/future system upgrades, enhancements, and process improvements.
• Track reimbursement checks for paid leave to ensure timely and accurate receipt.
• Assist throughout the HR department as needed and complete other duties as assigned.

• 2-year degree highly preferred with at least one year of experience working in benefits, human resources, HRIS, payroll or related area; or a combination of education and experience to meet the requirements of the position.
• Prior experience working on a complex HRIS system preferred; ADP highly preferred
• Demonstrated ability to handle sensitive and/or confidential information in a professional manner
• Strong customer service orientation and interpersonal skills with the ability to interact with employees at all levels within the organization as well as with outside vendors is required
• Strong sense of curiosity and analytical skills to understand cause and effect of data entry
• Excellent written and oral communication skills
• Exceptional organization skills, attention to detail and data accuracy.
• Ability to manage multiple priorities and deadlines.
• Knowledge of Microsoft Suite along with Office365 a plus