Description

Overview

Bend, OR | Awbrey Glen Golf Club, promises outstanding golf on one of the Northwest's top member-owned clubs. Our casual, fun, and unpretentious atmosphere makes us one of the friendliest clubs in Oregon. "Come for the golf, stay for the friendships" is not just a motto-it is the core belief that makes Awbrey Glen special. The Club offers not only golf club amenities, but also an outdoor pool and indoor fitness facility, as well as social and recreational activities for the whole family.

• Learn more about Awbrey Glen Golf Club online
• The team at Awbrey Glen has a lot of what you might be looking to be a part of, including:
• Commitment to "collaborative member service"
• Stability: our GM first worked at the Club in 2005 and became a full time employee in 2010 and is now in his 16th year; our Lead Member & Player Development golf professional started as an intern in 1998 and was hired on full time the following year (25 years.)Most importantly, both have been a successful Head Professional during their tenures at AGGC and are committed to supporting the Club's needs
• Drive to make the Club, in operations, in service and member experience incrementally better

Position Summary | Works closely with the Head Golf Professional and other Assistant Professionals to run all facets of the Golf Operation, with a primary focus on the outsider service or "Member Service" operation. This includes day to day responsibilities and procedures established in managing tee sheet, bag room and cart barn. Works closely with fellow employees by providing support, leading by example and promoting and nurturing customer relations to enhance the quality of the golf experience.

Experience Required

Experience Required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Proficient in golf hospitality

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Proficient in spreadsheet and word processing applications.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

No requirements necessary - recommended affiliation with the PGA of America.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds.

Essential Responsibilities

Essential Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Facilitate all Member or Outside Service responsibilities, including all daily procedures related to the management of member play and supervision of all outside service staff.
• Responsible for learning all aspects of the tee time system (Club Essential)
• Complete opening and closing check lists, ensure all outside staff under your supervision are completing checklists daily
• Manage cart barn and supervise cart barn staff. This includes: member club storage, new 54 cart fleet, 4 finn scooters, club repair station, driving range operations station.
• Ensure all staff under your superision are upholding club standards and expectations. Time management, ensuring staff are arriving and leaving on time. Uniform management, ensuring all staff are in provided uniform at ALL times. Lead by example, ensure staff are present and engaging with members and their guests.
• Assist in assuring good communication between the inside staff and outside services. Works closely with the Assistants to ensure that every member and guests expectations are exceeded through the Golf Shop and play management.
• Assist on all tournament activities when asked and administration of daily, major, corporate and special events
• Be knowledgeable of products in the shop and offerings that are available.
• Enhance a customer serve orientated atmosphere that promotes the game of golf and meets the needs of the membership. Anticipating potential problems & opportunities with a problem solving approach.
• Assists the Head Professional, by working closely with other departments and especially the golf course superintendent, food & beverage, and club house staff regarding communications and initiatives required to meet service and operational objectives.
• Works with the Head Professional and Assistants to ensure information is flowing properly between inside and outside operations
• Actively seek to learn how to be affective in providing great Customer Service, through knowing position and actively participating in the improvement of processes.
• Practices safe work habits and teach other staff to do the same.
• Able to effectively handle multiple tasks.
• Model a professional, ethical and respectful behavior at all times.
• Perform other duties as assigned.

Benefits

Benefits

Complimentary Play and practice priveledges, $30 guest fees

50% of Meals from "Nineteen" Restaraunt

Discounted Merchandise/Golf Clubs

Complimentary Staff Uniforms