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Visa
Foster City, CA, United States (hybrid)
1 day ago
Visa
Foster City, California, United States (hybrid)
1 day ago

Description

Positioned within Visa’s Corporate Strategy group, Visa’s Knowledge Services team is dedicated to providing research assistance and access to payment industry research to individuals across Visa globally.  Among its key functions, the team manages an internal website that is accessible to all Visa personnel.  The site hosts searchable research content relating to the payments sector licensed through various research subscription services.  In addition, the team provides research support for colleagues around Visa globally, responding to research requests by conducting preliminary online research and conveying findings to the requester.  The team also oversees the distribution of a daily email newsletter, schedules monthly webinars on topics of broad interest in the payments industry and maintains a steady communications flow with users highlighting new research resources and materials as they become available.  The team continually engages with the IT, legal and sourcing teams to ensure the smooth functioning of Knowledge Services and on-going development of its intranet platform.

As a member of a small team, core duties for the Senior Research Analyst include:

  • Research Support. Provide research support to Visa teams globally.  Interact directly with Visa colleagues to understand the nature of the request, as needed.  Search various sources including syndicated research reports housed in the Knowledge Center, databases available to the Knowledge Center and external resources.
  • Content Curation. Select, review, tag and upload research documents to the Knowledge Services platform.  Participate in efforts to improve the taxonomy and overall process.
  • Communications. Participate, if needed, in creating and managing the distribution of Knowledge Center news materials to alert users of new research reports, services, etc.
  • Other. Additional activities, as determined by the team manager and team needs, may include assistance with Sourcing/Procurement, IT and other needs.


Requirements

Preferred Qualifications:

  • Team oriented, collaborative, diplomatic and flexible
  • Excellent research capabilities
  • Ability to execute multiple projects with competing deadlines and priorities
  • Excellent verbal and written communication skills
  • Strong client/customer focus
  • Familiarity with relevant technologies, such as those for search, content management systems and automation tools
  • Enthusiasm, creativity and intellectual curiosity

Basic Qualifications:

  • 5 or more years of relevant work experience with a relevant Bachelor’s Degree or at least 2 years of relevant work experience with a relevant Advanced degree

Job Information

  • Job ID: 66040992
  • Workplace Type: Hybrid
  • Location:
    Foster City, California, United States
  • Company Name For Job: Visa
  • Position Title: SENIOR RESEARCH ANALYST, VISA KNOWLEDGE SERVICES
  • Industry: Special Library/Corporate
  • Job Function: Knowledge Management
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 5-7 Years
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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