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The H and S Family of Bakeries
Baltimore, MD, United States (on-site)
5 days ago
Bimbo Bakeries USA
Elkhart, IN, United States (on-site)
5 days ago
The H and S Family of Bakeries
Baltimore, MD, United States (on-site)
14 days ago
The H and S Family of Bakeries
Baltimore, Maryland, United States (on-site)
5 days ago


POSITION: Ordering Processing Clerk (Entry Level- Assistant)

DEPARTMENT: Bakery (Order Desk)


REPORTS TO: Private LabelCustomer Service Manager

STATUS: Non-Exempt

PAY RATE: Hourly (TBD)

Job Summary:

We are looking for an order processing assistant. The assistant's responsibilities include processing orders and addressing customer concerns in a timely manner as well as following up on any tasks assigned by the manager. To be successful in the ordering department, you must be able to verify customer and order information for accuracy, and keep the customers informed on the status of their orders while handling multiple deadlines simultaneously.

Primary Job Functions:

· Ensures that all product orders for bakeries are entered correctly, in a timely fashion and while sticking to each individual bakery's needs.

· Mindful of time constraints when processing orders to ensure order fulfillment.

· Enter adjustments correctly and communicate those changes to the correct bakeries/departments involved.

· Ensure that all daily paperwork is run correctly and on time.

· Identify and correct any customer concerns and/or direct concerns to the appropriate departments.

· Ensures that delivery tickets are reconciled daily, so that billing can be completed on a weekly basis.

Essential Job Requirements:

· Keen attention to details.

· Ability to multi-task and handle multiple deadlines.

· Good customer service skills on the phone with customers and peer to peer within the company.

· Great written communication skills in emails.

· Helpful attitude.

· Excellent listening skills.

· Ability to use 10 key adding machine.

Experience: Extensive and progressive background in customer service, data entry and knowledge of Microsoft Outlook/365, Excel & Word.

Education: A high school diploma or GED.

Additional Requirements:
  • Physically capable of moving to all areas of the office, sitting for an extended period of time. Must be capable of reaching, bending, stooping, climbing, pushing, and pulling as required.
  • Able to generate written and verbal communications clearly and distinctly. Ability to read and review written communication.
  • Able to operate required office equipment.
  • Able to research, develop, implement, and monitor required policies and procedures.
  • Performance of other duties which are deemed by management to be part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies, and procedures.

Job Information

  • Job ID: 65981401
  • Workplace Type: On-Site
  • Location:
    Baltimore, Maryland, United States
  • Company Name For Job: The H and S Family of Bakeries
  • Position Title: Order Processing Clerk
  • Job Function: Administration & Finance
  • Job Type: Full-Time
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